Producer Team Lead
Superside
Full-time
Remote
Mexico, Mexico
About the job
Producer Team Lead (PRODUCTION)
Superside is expanding its Production team, and we’re looking for an energized, team-focused, and solutions-oriented Senior Producer and Team Lead to help us grow video production globally.
As a Senior Producer & Team Lead, you’ll be an expert in your field and the go-to person for overall project aspects and milestones. Combining your understanding of multimedia, profitability, and stakeholder management, you’ll create successful video, motion, 3D & AR projects, deliver great customer experiences, and make the operations run smoothly for the team—all on time and within budget. You will also be managing a team of 5 Producers based across LATAM.
Our biggest challenge right now:
Our processes are continuously evolving, adapting to new technologies and best practices. As we work remotely, updates need to be constant and detailed. Working as a producer at Superside requires over-communication with both your team and the customer.
While we understand Production requires someone who takes charge and controls many aspects of the shooting, we need people who get stuff done with a positive attitude. This calls for a trusting, resourceful, ego-free, and kind team player.
What You’ll Do:
- Lead various project executions across specialist production services, owning the customer experience to ensure retention and success of all team accounts
- Continuously seek opportunities for process improvement, focusing on achieving team goals and objectives
- Ensure team accounts are appropriately staffed, structured, and managed, taking proactive measures to restructure them as needed for account success
- Foster collaboration within your team, understanding internal dynamics, and thoughtfully distributing responsibilities for consistent team engagement
- Oversee and contribute to the development, performance, and growth of your team members
- Leverage data and metrics to identify account trends, and develop effective project strategies
- Collaborate with Sales and Customer Success teams on new accounts, upsell/expansion opportunities, and churn prevention
- Actively explore and research new digital content best practices and creative technology (especially AI) in the realms of video production
- Create a culture of open and continuous feedback encouraging honest communication and transparency
What You’ll Need to Succeed:
- 7+ years of experience in the creative industry (agency or production) as a Content Creator, Producer, Project Manager, or Production Manager
- Proven leadership experience in a creative role in an international top-tier creative agency or in-house design team in a global tech company
- Readiness to work with production teams on campaign ideations & creative strategies
- A demonstrated deep understanding of video production principles and processes
- Experience working across various multimedia formats (sound, video, motion, 3D etc)
- A strategic foresight with the ability to weigh everything in for a smooth outcome
- Eagerness to learn, with a proactive and contact-seeking work approach
- Deep understanding of creative processes and digital & social media
- Strong analytical abilities and excellent problem-solving skills
- Excellent organizational, presentation, and pitching skills
- Autonomy and accountability for your projects
- Flexibility and availability to work on irregular schedules
- Passion for video & digital content, marketing, and trends
- Possess intimate knowledge of video production equipment and software
- Strong communication skills, with the ability to collaborate effectively with other departments and stakeholders
Why join us?
We’re on a mission to create more equal opportunities globally. And with that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
- A global community of talented people working from more than 60 different countries
- Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
- A high-pace, high-energy, and high-performance environment
- Trusting, ego-free and truth-seeking team members
- Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
- A career path towards increased responsibility, mentorship and leadership. We grow, you grow
- See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
- Disrupting a massive global industry with a huge market opportunity
About Superside
Trusted by 450+ ambitious brands, Superside is the #1 creative-as-a-subscription service designed with Marketers and Creatives in mind. By combining the top 1% of creative talent from around the world with purpose-built design ops technology, Superside helps companies like Shopify, Prime Gaming, Autodesk and LVMH scale creatives in order to test, learn and grow faster.
Since its inception Superside has been a fully remote company, with 700+ team members working across 60+ countries and 13 timezones.
The company is backed by Y Combinator, Luxor Capital, Prosus Ventures, Slack Fund, Freestyle Capital, High Alpha Capital and Alliance Ventures in the quest to create equal opportunities for creatives all around the world.
To learn more, visit www.superside.com