Leasing Manager- Highley House

This Leasing Manager reports to the Property Manager and is responsible for overseeing the community’s leasing and goals, marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve established leasing and occupancy goals, resident retention, and resident relations and events. This person is a leader, a team-builder, and knows how to encourage, empower, and hold others accountable.

Responsibilities include but are not limited to:

• Ensures achievement of the community’s leasing and occupancy goals.

• Represent the TRG brand by embodying our mission, vision, and values – and infusing them into resident programs and relations


• Goes beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience.


• Plan resident events, activities, and loyalty programs that can help add value to your community and drive incremental revenue


• Manage resident communication initiatives, effectively identifying and sharing meaningful information

• Keep your finger on the pulse of resident satisfaction levels to make sure we are delivering exceptional service to our customers and residents.


• Update and monitor key performance indicators that measure traffic activity, closing ratios, application and leasing signing, resident satisfaction, move-ins/move-outs, and renewal rates, along with other key community metrics


• Research and help establish programs for each phase of the resident lifecycle — from application process to lease signing to renewal


• Maintain a database of proven best practices for resident experience programs 

• Guide your team in the creation of meaningful resident experience programs by creating tactical plans and evaluating community performance


• Inspire your community colleagues to continually strengthen resident event strategies


• Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals


• Serve as a go-to resource for residents and community teams

Benefits as a TRGM Employee:

• Base Salary + Performance Bonus.


• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.


• The benefits package includes 100 percent employer-paid life and disability insurance.


• Employer Matching 401k


• Employee Engagement and Wellness programs.


• Company-paid Vacation, Sick, Personal, and Holiday Time.


• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is an Equal Opportunity Employer. 

We are a Drug-Free Workplace.