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Host at Cold Beers & Cheeseburgers - Ball Park

Square One Concepts
On-site
Phoenix, Arizona, United States

Job Summary:

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment. 

Duties/Responsibilities:

  • Greet guests in a friendly and professional manner and escort them to their table.
  • Manager reservation, ensuring that tables are available for guests at the desired times.
  • Answer incoming phone calls and respond to guest inquiries and requests.
  • Maintain an accurate waitlist and communicate wait time to guests, as necessary.
  • Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
  • Monitor the dining room to ensure that all guests are comfortable, and their needs are being met. 
  • Provide accurate information to guests regarding our menu offerings, specials, and promotions. 
  • Follow safety and sanitation protocols, including maintaining a clean and organized work area. 
  • Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately. 
  • Performs other related duties as assigned.
Requirements

Required Skills/Abilities:

  • Excellent interpersonal and strong communication skills
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Extensive knowledge of our menu offering and the ability to make recommendations to guests.
  • Ability to work in a fast-paced environment. 
  • Ability to work quickly and efficiently. 
  • Ability to work well as part of a team.
  • Must be available to work evening, weekends, and holidays.
  • Must have a valid Food Handlers Certification 
  • Ability to operate point-of-sale systems – Aloha, Hot schedule and Paylocity. 

Education and Experience:

  • Must be at least sixteen years old.
  • Minimum of 1 years of experience as a host/hostess in a fin dining restaurant or similar environment preferred, but not required.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Benefits & Perks:

  • Accrual up to 40 hours of PTO 
  • Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones 
  • Corporate Shoe Program through Shoes for Crews and Skechers 
  • Competitive Pay 
  • Flexible Scheduling 
  • 401(k) 

Full – Time employees are eligible for the following additional benefits: 

  • Medical & Prescription 
  • Dental & Vision
  • Health Saving Account (HSA)
  • Wellness Program  
  • Discount Pet Care Plan

*For a complete list of our benefits please visit: squareoneconceptsinc.com/careers