Account Manager - Client Servicing Team (2+ years exp)
Design Shifu
Full-time
On-site
Mumbai, Maharashtra, India
The Role
What we’re looking for in the ideal candidate:
• To act as a link between the company and the client.
• Handle multiple accounts right from receiving design briefs, briefing the design team and managing account deliverables within the set timelines.
• Actively engaging with the designing team to ensure that the design solution being presented to the client meets/surpasses expectations.
• Collect feedback and resolve client complaints.
• Allotting work to the team members, and updating them if there are any changes needed.
• Developing and maintaining healthy relationship with existing clients.
• Responsible for delivery of creatives of all projects and ensuring accuracy and quality of deliverables at all times.
• Working towards growing client retention.
• Manage and keep your team motivated.
• Manage Team’s KPI.
• Manage Team’s Roster.
• Present monthly reports your reporting manager & management.
• Evaluate performance of your team and work towards your team’s growth plan.
• Handle multiple accounts right from receiving design briefs, briefing the design team and managing account deliverables within the set timelines.
• Actively engaging with the designing team to ensure that the design solution being presented to the client meets/surpasses expectations.
• Collect feedback and resolve client complaints.
• Allotting work to the team members, and updating them if there are any changes needed.
• Developing and maintaining healthy relationship with existing clients.
• Responsible for delivery of creatives of all projects and ensuring accuracy and quality of deliverables at all times.
• Working towards growing client retention.
• Manage and keep your team motivated.
• Manage Team’s KPI.
• Manage Team’s Roster.
• Present monthly reports your reporting manager & management.
• Evaluate performance of your team and work towards your team’s growth plan.
Required Experience:
• 3+ years of experience.
• A team player, who has an eye for details, excellent verbal and written communication skills.
• Attention to detail and a background in Graphic Designing/ has an in-depth understanding of design principles and visual aesthetics.
• Applicant must be a level-headed person with strong communication skills.
• Should possess understanding of softwares like Adobe Photoshop and Illustrator.
• Adept at multitasking, decision making and problem solving.
• Ability to handle crisis situations with ease.
• High quality work output.
• Quick response to deadlines and an eye for detail.
• Basic knowledge of MS Word , Powerpoint, Excel.
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• A team player, who has an eye for details, excellent verbal and written communication skills.
• Attention to detail and a background in Graphic Designing/ has an in-depth understanding of design principles and visual aesthetics.
• Applicant must be a level-headed person with strong communication skills.
• Should possess understanding of softwares like Adobe Photoshop and Illustrator.
• Adept at multitasking, decision making and problem solving.
• Ability to handle crisis situations with ease.
• High quality work output.
• Quick response to deadlines and an eye for detail.
• Basic knowledge of MS Word , Powerpoint, Excel.
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This job is closed.